Privacy Policy

1. Introduction

ScaleFunnel ("we," "us," or "our") operates the website scalefunnel.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mentorship and development services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number when you book a session or service
• Payment Information: Payment details are processed securely through Razorpay. We do not store your card/UPI details on our servers.
• Usage Data: Information about how you interact with our website (pages visited, time spent, device type)
• Communications: Content of emails, messages, or feedback you send us

3. How We Use Your Information

We use your information to:

• Provide and deliver the services you requested
• Process payments and send transaction confirmations
• Communicate with you about your sessions, projects, or inquiries
• Send important updates about scheduled sessions or deliverables
• Improve our services and website experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

• Payment Processors: Razorpay processes payments on our behalf. Their privacy policy governs their use of your data.
• Legal Requirements: When required by law, court order, or government authorities
• Service Providers: Third-party tools we use for email delivery, scheduling, or analytics (e.g., Google Analytics, Calendly)

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment transactions are encrypted and processed through PCI DSS-compliant gateways. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at nandashankar26@gmail.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Payment records are retained for 7 years as required by Indian tax and financial regulations.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

For questions or concerns about this Privacy Policy, contact: